Legal
Last updated: 1 June 2025 · Applies to: UK & EU residents
This notice explains how Trust Squared handles the personal data of individuals in the United Kingdom and European Union, in compliance with the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (EU GDPR 2016/679), and the Data Protection Act 2018.
Trust Squared is the data controller for personal data collected through trust-squared.site. As data controller, we determine the purposes and means by which your personal data is processed.
You may contact us regarding any data protection matter at:
Email: support@trust-squared.site
Subject line: Data Protection Request
We process the following categories of personal data:
Identity documents are classified as sensitive data under our internal handling policy and are subject to additional access controls and encryption measures beyond our standard data security practices.
We rely on the following legal bases under Article 6 and Article 9 of the UK/EU GDPR:
We apply the following retention schedules:
As a UK or EU resident, you have the following rights. We will respond to all requests within one calendar month.
Request a copy of all personal data we hold about you, including information about how it is used and shared.
Request correction of any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where it is no longer necessary, consent is withdrawn, or you object to processing. Subject to legal retention obligations.
Request that we limit our use of your data in certain circumstances, such as while a dispute about accuracy is resolved.
Receive your personal data in a structured, commonly used, machine-readable format (e.g. JSON or CSV) and have it transferred to another controller.
Object to processing based on legitimate interests or for direct marketing purposes. We will cease processing unless we demonstrate compelling legitimate grounds.
Withdraw your consent to process identity documents at any time. Withdrawal does not affect the lawfulness of processing before withdrawal.
Lodge a complaint with the relevant supervisory authority: the ICO in the UK (ico.org.uk) or your national DPA in the EU.
To exercise any of these rights, email support@trust-squared.site with the subject “Data Rights Request” and we will respond within 30 days.
Personal data may be stored and processed in the United States (via our cloud infrastructure providers). Where we transfer data outside the UK or EEA, we rely on one or more of the following safeguards:
Copies of the applicable safeguards are available on request by emailing us.
We do not make solely automated decisions — including profiling — that produce legal or similarly significant effects on individuals. All application assessments involve human review before any decision is communicated to you.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include:
In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay and, where required, notify the ICO or relevant supervisory authority within 72 hours.
If you are based in the United Kingdom, the relevant supervisory authority is:
If you are based in the EU, you have the right to complain to the data protection authority in your member state.
We may revise this GDPR Notice from time to time to reflect changes in law, our processing activities, or our business practices. The date at the top of this page will always reflect when the notice was last updated. For significant changes affecting your rights, we will provide direct notification by email.